Research: opportunities and challenges for landlords

Nov 19, 2021
A survey of 1,000 UK landlords, which looked at the opportunities and challenges they face following the COVID-19 pandemic, revealed 48% perceive new legislation and regulation to be the biggest challenge, closely followed by increased maintenance costs (42%).
Of this legislation, electrical safety measure checks (34%) and tax changes (30%) present the biggest concerns. Although some of this legislation aims to provide increased safety and security for residents, it will potentially result in additional administration and cost for landlords, who may have limited support to implement the changes.
Long term investment v steady income 
However, despite a tricky year, two thirds (66%) of landlords still think being a landlord is profitable, and over half (56%) enjoy the position. Views of the future are bright, with 49% feeling positive and 31% feeling neutral, leaving only 20% feeling negative. For over two fifths (both 43%) steady income and having a long-term investment for the future are considered the top benefits of being a landlord.
In particular, female landlords are more likely to view their rental portfolio as a long-term investment (49% vs 40% of men), while those aged 55 and over are more interested in the steady income than younger landlords (54% among those aged 55 plus and 24% among those aged 18- 34).
Impact on income
Looking back at the last 18 months, the main challenge landlords faced was tenants not being able to afford rent (26%), with this increasing to 42% with landlords under the age of 35. This was followed by a fifth (22%) saying it was not being able to access the property due to COVID-19 restrictions.
Almost half (46%) say the pandemic has changed their business decisions and impacted their income, this compares to only 35% who said the same for the stamp duty holiday.
When it comes to insurance, nearly three quarters (72%) say that finding the correct insurance was an important decision for their business and eight in 10 (80%) say that insurance gives them peace of mind.
The importance of insurance is highlighted when looking at the common disputes landlords have with their tenants; 29% say that damage to the property is the most common issue, matched only by paying rent on time (also 29%). A further 23% mention building or property issues (such as water leaks) and 18% breakages around the property.
Research carried out online by Opinium on behalf of AXA UK between 17 to 27 September 2021, among a national poll of 1,000 UK landlords.
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